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Get the answers to commonly-asked questions about BonusLink in our FAQs section. Should you not find the solutions you're looking for, please contact us so we can address your queries directly.

 
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Shell Related Questions
 
Q: What is Shell's Points structure?
A: Shell's Points structure is as follows:
   
    1L Shell fuels = 1 Point
    * 25% Bonus Points with Shell V-Power Racing for every purchase
     
   
Bonus Points Chart
Monthly Purchase (litre) Bonus Points
> 500 150
251 - 500 75
125 - 250 25
     
    Lubricants and Helix Service Packages RM1 = 1 Point
     
    Click here to for more details.
 
Q: Can I collect Points for my spending on any of the products at Shell stations?
A: You will collect Points for Shell fuels, Lubricants and Helix Service Packages as explained above.
 
Q: Why can't I collect BonusLink Points from all Shell service stations?
A: BonusLink Points are only available from service stations equipped with computer systems that process BonusLink transactions electronically.
 
Q: Do I collect Points when I pay my utility bills at Shell?
A: A: No. Shell only awards Points for all purchases of Fuels, Lubricants and Helix Service Packages made at Shell Retail outlets nationwide.
 
Q: Do I get Points from using Shell Card?
A: No. Shell Cards are issued to corporate companies and it is not individually owned. The BonusLink Programme is open to individuals only.
 
Q: Is Shell an On-The-Spot Redemption partner?
A: Yes, there are over 500 Shell On-The-Spot Redemption outlets. Look out for their variety of gifts at its display unit for gifts as low as 300 Points.
 
Q: Can I get 2 sets of Points if I swipe both MBF Card and the BonusLink Card?
A: You will only collect 1 set of Points for petrol puchases at Shell Stations. In line with the banking industry, all credit card transactions for petrol purchases will not be accorded with reward (including BonusLink) Points.
 
 
 

 

 
 
 
 
 
       
       
       
 
 
 
 
 
 
 
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