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| Customer Service has and will always be a top priority in BonusLink. We want to answer your questions, comments and suggestions as quickly and completely as possible. You can check out our FAQs or contact us in a variety of ways listed below: |
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| E-mail |
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| Please choose the subject of your enquiry from the following menus. |
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Important: Please do not forget to give us your name, e-mail address and phone number. If you are already a BonusLink Member, we will need your BonusLink card number too. |
| Want to know more about your BonusLink Points balance, Points expiry or just some clarification concerning your latest Points Summary? |
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| If you've already redeemed & have not received your desired gift or you have feedback to offer on our selection of gifts, we'd like to hear from you. |
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| If you have moved or just want to give us a new correspondence address, please update us here. |
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| We're always open to ideas on how to improve further. Share your thoughts with us here. |
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| Your enquiry type is not featured above? Don't let that stop you from dropping us an e-mail here. |
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| Have something nice to say about BonusLink? We'd like to hear from you. |
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| Self-Service Phone System |
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| Our Self-Service Phone System has been enhanced to offer you more convenience. Please follow these steps and you will be able to complete your transactions with ease: |
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| m-Services |
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| Click here for a step-by-step guide to Check Points, Set PIN, Redeem & Track your Redemption via SMS... And Get 5 BonusLink Points FREE for every successful transaction! |
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| m-Services Terms & Conditions apply. |
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| Fax |
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| You may fax in your enquiries to: 03-7662 7996 |
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Important: Please remember to give us your name and both office & mobile phone numbers. If you are already a BonusLink member, we will need your BonusLink card number too. |
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| Mail |
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| You can choose to write in to: |
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Member Services
BonusKad Loyalty Sdn. Bhd.
Level 7, Block C, Menara Glomac,
Kelana Business Centre,
Jalan SS7/2,
47301 Petaling Jaya,
Selangor,
Malaysia. |
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Important: Please remember to give us your name and both office & mobile phone numbers. If you are already a BonusLink member, we will need your BonusLink card number too. |
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